Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
– You are within the first 15 days of the purchase of the Section(s) or Bundle(s).
– No refunds will be granted after the first 15 days of the original purchase whatsoever.
By purchasing Section(s) or Bundle(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.
When a refund may be given
Below are the conditions that allow you to get a full refund.
Your Section is “not as described”
The Section(s) or Bundle(s) is “not as described” if it is materially different from the item description or preview. If it turns out the item is “not as described” you will be entitled to a refund.
Your Section doesn’t work the way it should
If the Section(s) or Bundle(s) does not work as it should and technical support is not able to solve the problem. In this case you will be entitled to a refund but only if the problem is not solved by our technical support.
Your Section have a security vulnerability
If the Section(s) or Bundle(s) has a security vulnerability and our technical support has not been able to resolve it.
Your Section support has been promised but not provided
If you have requested technical support but have not received any response or if even after our support, the problem has not been resolved.
When a refund may not be given
If the Section(s) or Bundle(s) matches the description and preview, works as it should or if our technical support has solved the issue(s), there is no obligation to refund.
You won’t get a refund even if:
- you don’t want it after you’ve downloaded it
- the item did not meet your expectations
- you simply change your mind
- you bought an item by mistake
- you do not have sufficient expertise to use the Item/Section
- you ask for goodwill
- you can no longer access the Item/Section because it has been removed for whatever reason (we advise you to download items as soon as you have purchased them to avoid this situation).